Refund & Return Policy

We aim for 100% customer satisfaction. If you’re not happy with your purchase, please refer to the following policy:

1. Cookies

  • Refunds/returns are accepted only if the package is damaged or expired upon delivery

  • Issues must be reported within 48 hours of delivery with photo proof

2. MilkIt Testing Kits

  • Due to hygiene and tampering concerns, MilkIt kits are non-returnable

  • Exceptions apply only if the product is damaged or incorrect

  • Issues must be reported within 48 hours of receipt

3. Refund Process

  • Once approved, refunds will be processed within 7–10 business days via the original payment method

4. Contact for Support

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